Support, Security, & Virus Removal

Technology is making our lives easier right? Right. Except for when it isn’t.

Support

We provide services to individuals in Rochester, NY

Using a computer should always make you this happy - we'll make sure it does!

Your computer was great when it was first setup (except for the stuff you paid for but nobody showed you how to use). It was fast and you were loving life. As time went on, small annoyances started creeping up – but you by and large ignored them because they didn’t stop you from doing what you wanted to do. Now they’ve added up and your computer is slow. Plus, you heard there’s this new thing you can do… but you have no idea where to get started. And all your friends are posting videos to their Facebook wall and putting stuff up on Pintrest – it sounds cool so you go along and pretend you know what they’re talking about.

Any of that sound familiar? We know – it adds up fast. That’s where we can help! You’d be surprised how much more enjoyable we can make your computer experience with just an hour or two of our time. Plus, now you’ll have someone to call with that quick question when you know something can be done, but you just can’t remember how to get started! So what exactly do we do to support you? We do whatever you need us to do – get a hold of us and we’ll help you figure it out!

Security

Computer Security

ROC IT Out can secure your system!

Computer security is a constantly shifting area that can be daunting to stay on top of, unless you’re involved with it every day. Fortunately for you, we are. ROC IT Out is here to help you select and configure security for your computer and network – including anti-virus programs, firewalls, and network security. Don’t know what that means? That’s OK – that’s why we are here! We’ll help you develop a plan to prevent problems and maintain your system without forcing you to get an advanced degree!

Virus Removal

Virus Removal

Computer catch a cold? Call us - we'll get it healthy again!

Despite your best intentions you (or your kids) may acquire a virus of some sort eventually. We know how it goes. ROC IT Out has removed thousands of variants of viruses, trojan horses, malware, and other scary sounding stuff. While they’re problematic, they’re not the end of the world! We can evaluate the problem, remove it, and make sure your data is safely recovered – then help you protect yourself from it happening again.